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About Aviva Agency

Why Aviva Agency?

We take a smarter, more proactive approach to insurance in everything we do. We’re a helping hand when you need it most, offering professional advice and assistance. We’ll be there to support you through the process one step at a time:

  • We offer a wide range of insurance products solutions such as Green Assure and a Claims Service Satisfaction Guarantee* and we’ll customize the right insurance coverage for your situation. 
  • Our insurance claims experts will be in your corner and you can count on them to help when you need them - 24 hours a day, 7 days a week.

Let us help protect your investment and make insurance easy for you and your family.

*See full Terms & Conditions.

Aviva Agency Services Inc. is an insurance agent providing support services and offering insurance products directly to customers to help each customer customize an insurance policy that meets their needs. Aviva Agency products are underwritten by Aviva Insurance Company of Canada, Traders General Insurance Company and S&Y Insurance Company. Aviva Agency is a wholly-owned subsidiary of Aviva Canada Inc. Aviva Canada Inc. also owns Aviva Insurance Company of Canada, Traders General Insurance Company and S&Y Insurance Company.

Aviva Canada Inc. and the Aviva group of companies

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Aviva Canada Inc. is part of Aviva plc, one of the world's leading insurers serving 29 million customers in 16 countries. 

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Corporate Responsibility

Our commitment to community

The Aviva group of companies is proud to be involved in many social causes across the country. For eight years, we’ve been putting our money where our business is — investing in charitable community initiatives across Canada. We’re so proud to have provided more than $7.5 million in project funding to date, and we can’t wait to donate another $1 million this year.  


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Our Heritage

A long history of helping

The Aviva Canada group of companies has a history dating back over 100 years and officially became Aviva Insurance Company of Canada in 2003. Today we serve over 3 million Canadians and employ over 3,000 people.


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Fraud Prevention

Let us help protect you

Insurance fraud is an ever-increasing issue that impacts the price of insurance for all Canadians.

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24/7 Claims Service

Support when you need it.

Tough situations don't wait for business hours. That's why the claims experts are available 24 hours a day, 7 days a week. Whether you need to make a claim or ask a question, the claims experts are ready to give you fast, reliable and personal assistance.

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Catastrophe Response

Helping Canadians come back strong

When the unthinkable happens, you can count on us to be there for you. Our national catastrophe response teams are in place and ready to act.

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